Working with our clients

Working with our clients

We aim to provide the highest possible service to our clients. Friendly and approachable, our experienced team is always available to help advise you on your choice of barrister.

Years of experience mean we are intimately aware of the needs of solicitors and the workings of the Court and have a very strong and well-established links with the Court listing offices.

We listen to our clients and we know how important it is for papers and telephone calls to be returned promptly. Confidentiality is of the utmost importance and we have procedures in place to ensure that it is maintained. Our Privacy Policy can be found here.  We work hard to keep you informed continually. We actively encourage feedback from our clients as we strive to provide an excellent service.

Barrister members of 5RB offer their services in accordance with the Bar Standards Code of Conduct.

Members of 5RB offer their services to clients under the Standard Contractual Terms for the Supply of Legal Services by Barristers to Authorised Persons 2012.  For new instructions from 25 May 2018 members of 5RB offer their services to clients under the updated Standard Terms, The Standard Contractual Terms for the Supply of Legal Services by Barristers to Authorised Persons 2012 (Updated for the GDPR in 2018)

The Standard Terms and a Guide to them are available on the Bar Council website here. 

Members of 5RB also from time to time offer their services to clients under the Combar Standard Contractual Terms. The current version for new instructions is Version 3, which can be found here.

Complaints Procedure

In the event you should have any cause for complaint, click here for 5RB‘s written complaints procedure or contact our senior clerk, Andrew Love, for a copy.

The Clerking Team

“I believe two of the most important factors I look for in my dealings with clerks is responsiveness and commerciality in fees.  I believe that all the clerks that I have dealt with at 5RB have these two qualities in spades.”

Niri Shan, Partner
Taylor Wessing

Our clerking team is widely regarded as one of the best in the business with considerable experience in dealing with our areas of work. They are intimately aware of the needs of solicitors and the workings of the Court and have very strong and well-established links with the Court listing offices.