Background
5RB - Leading barristers' chambers specialising in all areas of Media & Communications Law

Complaints Procedure

Barristers at 5RB are regulated by The Bar Standards Board. You can search the Barrister’s Register via the Bar Standards Board website here. This shows whether a barrister has a current practising certificate and if a barrister has any disciplinary findings, which are published on the Bar Standards Board’s website in accordance with their policy. Alternatively, you can contact the Bar Standards Board on 020 7611 1444 or email [email protected].

Complaints

In the event you should have any minor complaints, we urge you to telephone the senior clerk, Andrew Love for a quick resolution. For any complaint other than a minor matter, please read the 5RB Complaints Policy and follow the guidance provided.

Our Complaints Policy includes information about:

  • Your right to complain to the Legal Ombudsman (LeO) – the independent body which can help you if you have complained to your lawyer and are not happy with their response
  • How to complain to the Legal Ombudsman
  • Any time limits for making a complaint

You can also search the decision data on the Legal Ombudsman’s website: https://www.legalombudsman.org.uk/raising-standards/data-and-decisions/#ombudsman-decision-data/. This shows legal providers who have been subject to an ombudsman’s decision in the previous 12 months, and whether the Ombudsman required the provider to give the consumer a remedy.

Alternatively, you can contact the Legal Ombudsman on 0300 555 0333 or email [email protected].

Professional Liability Insurance

Barristers have professional liability insurance provided by the Bar Mutual Indemnity Fund Limited. The postal address of the Bar Mutual Management Company is 90 Fenchurch Street, London EC3M 4ST. Territorial coverage is worldwide, subject to the terms of cover of the Bar Mutual.

Portfolio Builder

Select the our work that you would like to download or add to the portfolio

Download    Add to portfolio   
Portfolio
Title Type CV Email

Remove All

Download


Click here to share this shortlist.
(It will expire after 30 days.)